What should I do if I can’t find my journey in the planner or station boards?

You might not find every journey in our timetables, as not all trains in Europe are part of our timetable database. If you can't find your journey, first make sure you've written the station name in the local language. 

If you still can't find your journey, you'll see an option to add a journey manually. There, you'll be able to enter the missing journey details and save this journey to your trip. 

Make sure you use correct, full station names and train times, as these details will be checked by the ticket inspector. If you're not sure about the details, you can check them at the station. If a train is delayed, please enter the originally scheduled departure time.