Dear customers,

We're aware of the current Issue where you've received an email stating that your Black Friday Passes will expire within 6 weeks. 

We sincerely apologize for the miscommunication and would request you to please disregard any mention of a 6-week timeframe

Your Black Friday Passes will only expire if they have not been activated on or before 01 June 2024. 

Your order

Ordering information


Here's everything you need to know about ordering your Interrail Pass online. Couldn't find an answer to your question? Get in touch!

Shipping & Delivery costs

Getting your mobile Pass to you is easy: it goes straight to your inbox! Our paper Passes take a little bit longer.

Check shipping information →

Refunds & Exchanges

Sometimes circumstances change and you may need to return or exchange your Interrail Pass.

Our Refund & Exchange Policy →

Secure your Pass

Keep your Pass safe before and during travelling. 


Find out more →

Payment methods

Find out which payment methods you can use to buy your Interrail Pass.

View our payment methods →

Secure payment

Find out how we make sure your payment is secured. 


Your payment is secure → 


Some European trains require an advance seat reservation. For more information about booking your train reservations, check out our helpful Reservation Guide.