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Our company

We at (part of Eurail B.V.) sell Interrail train passes online to travellers from all over Europe. is the joint Interrail webshop of 33 European National railway companies and a couple of others. Our headquarters is based in the center of Europe: The Netherlands. Our team is determined to ensure you can find the perfect Interrail pass to fit your ultimate backpack adventure in Europe!



These are our websites:

  • Interrail: for European residents looking to discover as many as 33 countries in Europe by rail.

  • Eurail: for non-European residents who want to explore up to 33 countries in Europe by train.

  • German Rail Passes: the pass giving unlimited train travel across Germany, available to non-European residents.


The headquarters of our company, Eurail B.V, are in Utrecht, the Netherlands. Our fulfilment centers where the rail passes are printed and distributed, are operating in Ireland. Our order support call centers are located in the Netherlands.


Eurail has been designated by the Eurail Group G.I.E. as general sales organization for Rail Passes and may act as an intermediary for the sale of Rail Passes to Customers who wish to make use of the European Railway Companies. thus acts as an intermediary in the provision of Passes and Reservations. Eurail is not a party to the (transport) agreement between the Customer and the Eurail Group G.I.E. and the Railway Companies affiliated with it.  


Eurail is not liable for any direct or indirect damage resulting from the agreement that the user of the site or customer has with Eurail Group G.I.E. and the Railway Companies affiliated with it. This means that Eurail is also not responsible for what takes place during the use of the pass.


Here you can find the contact details of our company and our fulfilment centers:

Postal address:

Eurail B.V.
P.O. Box 2338
3500 GH Utrecht
The Netherlands

Chamber of Commerce (KvK Utrecht) number: 30206952
VAT number: NL8153.67.132.B01

Corporate Headquarters:

Leidseveer 10
3511 SB Utrecht
The Netherlands
+31 (0)30 677 98 00 (This is not a customer support line.)

For questions on planning or choosing a pass, ask our helpful team of experts.
If you have a question about the status of your shipped item, please contact our order support team at +31 880 016 105 (local rates apply).

Fulfilment & customer support

Eurail Fulfilment Centre USA
1255 N. Research Way, Building Q
Orem, Utah 84097

Eurail Fulfilment Centre EMEA
Monasterevin Road
Kildare Town
Co. Kildare

Opening hours: 09:00 - 18:00 CET

Eurail Group G.I.E.

Eurail Group G.I.E.
P.O. Box 2112
3500 GC Utrecht
The Netherlands

Chamber of Commerce (KvK Utrecht) number: 30172825
VAT number: NL8098.37.353.B01