The information on my mobile Pass is wrong, what should I do?
If the details on your mobile Pass are incorrect or outdated and you can’t change them yourself, please contact our customer service.
We can help with the following:
- Adjusting your name (in case of typos or name changes due to marriage and other legal reasons)
- Adjusting your ID/passport information (in case of typos or ID/passport renewal)
- Adjusting your date of birth
- Changing your country of residence (only possible before you activate your Pass)
Change of currency
You cannot change the currency once you have a Pass in your cart. Remove the Pass, and then change the currency on the website header.