Can I get compensation for train delays?

If you have experienced 3 or more delays of over 60 minutes each (in EU-member states) you can apply for financial compensation for train delays. Find more information on the Eurail Group GIE website, as well as a compensation request form.

The following conditions apply to compensation requests:

  • You must send your compensation request to the Eurail Group GIE within 3 months after the last valid day of your Interrail pass. In the compensation request form you can find the address you send your request to.

  • Compensation is only possible for holders of an Interrail Global Pass.

  • Requests by holders of an Interrail One Country Pass may be submitted, but they will be forwarded to the respective railway. In some cases, countries that are not part of the European Union will not pay any compensation.