Help ordering and using your InterRail pass
Check our FAQ to see if we have the answer to your question about ordering and using an InterRail pass. Or, you can contact us directly
FAQ categories
Look for your question in our FAQ:
Your account
Log in to your account to:
- check your order status.
- change personal details.
- amend delivery details.
You find your login details in your order confirmation email.
Email us
Help choosing/using your pass?
Email your questions to:
customerservice@interrail.eu
Order, payment or refund question?
Send an email to:
purchases@interrail.eu
We strive to answer you within 1 business day.
Quick question?
Post your question on
our Facebook page.
We strive to answer you within 8 hours.
